Privacy Policy - Thorxianstryxell

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Thorxianstryxell operates the website thorxianstryxell.ddd. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our graphic kit services and the choices you have associated with that data.

We comply with the Privacy Act 2020 (New Zealand) and the 13 Information Privacy Principles. This policy explains how we meet our obligations under New Zealand privacy law.

Information We Collect

When you purchase graphic kits, stickers, or design collections from Thorxianstryxell, we collect information necessary to process your order and deliver digital products.

Personal Data

While using our service to purchase graphic kits and design assets, we may ask you to provide certain personally identifiable information:

Email address for order confirmation and download links
Name for billing and communication purposes
Payment information processed securely by third-party providers
Message content when you contact us about graphic kit inquiries

Usage Data

We collect information on how you browse our graphic kit collections, which design categories interest you, and how you interact with our website to improve the user experience.

How We Use Your Data

Thorxianstryxell uses the collected data for various purposes related to our graphic kit business:

To deliver purchased design assets and graphic kits to customers
To send download links and order confirmations
To notify you about updates to collections you have purchased
To respond to inquiries about our stickers, patterns, and design bundles
To improve our graphic kit offerings based on customer preferences
To process refund requests according to our return policy

Data Security

The security of your data is important to us. We implement appropriate technical measures to protect your personal information when you purchase graphic kits or contact our team. However, no method of transmission over the Internet is entirely secure.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Order and transaction records are typically retained for 7 years as required by New Zealand tax and business record-keeping obligations. Marketing consent and contact preferences are retained until you withdraw consent or request deletion.

International Data Transfers

Some of our service providers (such as payment processors and analytics platforms) may store or process data outside New Zealand. When we disclose personal information overseas, we take reasonable steps to ensure that comparable safeguards protect your information, in accordance with Principle 12 of the Privacy Act 2020. By using our services, you acknowledge that your information may be transferred to and processed in other jurisdictions.

Third-Party Services

We may employ third-party companies and services to facilitate graphic kit sales, process payments, and analyze website usage. These third parties have access to your personal data only to perform these tasks on our behalf and are contractually bound to protect your information.

Privacy Breaches

Under the Privacy Act 2020, we have a legal obligation to notify the Office of the Privacy Commissioner and affected individuals if a privacy breach occurs that is likely to cause serious harm. We will assess any incident promptly and notify you as soon as practicable where required by law.

Your Rights

Under the Privacy Act 2020 (New Zealand), you have the right to:

Access the personal data we hold about your graphic kit purchases (Principle 6)
Request correction of inaccurate information (Principle 7)
Request deletion of your data, subject to legal retention requirements (Principle 9)
Opt out of marketing communications about new design collections

If you believe we have interfered with your privacy, please contact us first so we can try to resolve the matter. If you are not satisfied with our response, you may make a complaint to the Office of the Privacy Commissioner: privacy.org.nz, freephone 0800 803 909, or PO Box 10 094, Wellington 6140.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

Email: assist@thorxianstryxell.world
Phone: +64 9 303 34 45
Address: 99 Shortland Street, Auckland 1010, New Zealand